It can also be tough to assess a technical writer’s portfolio or writing samples, given that most technical writing goes through several rounds of revisions by one or more professional editors. Unfortunately, it’s tough to validate that candidates have many of these skills by looking at their resumes alone. When hiring a technical writer, you need to vet them for the right balance of technical and soft skills. Vital skills to look for in a technical writer If they’re hired later in the process, not only do they have to play catch-up to gain a full understanding of your product, but you’ll also lose out on their technical expertise along the way. For example, they may help you better understand user requirements or unearth additional use cases. However, technical writers can create value from the start of your development cycle. On the surface, it may sound logical to develop a product and then hire a technical writer to document the product. To support your sales with technical case studies or sales proposalsĭespite the many benefits of hiring technical writers, many companies make the mistake of recruiting them too late. To support your developers with clear business requirements or product standards To support your marketing efforts with in-depth subject matter expertise To support your customers with clear product documentation or tutorials Here are some situations in which you should hire a technical writer: Just because your company or your customers work in a technical field doesn’t necessarily mean your first writing hire should be a technical writer. Why and when should you hire a technical writer?Ī technical writer differs drastically from a traditional copywriter or content marketer in that their goal is not to editorialize but instead to convey information clearly and precisely. If information is complicated and needs to be in writing, it’s a job for a technical writer. Technical writers may also be responsible for datasheets, whitepapers, press releases, business proposals, product descriptions, and more. Most technical writing comes in the form of online or print help documentation, tutorials, and instructions. The subject matter must be for a technical or occupational field, such as computer software, medicine, machinery, or finance. Technical writing is defined by both the subject matter and the writing style. That said, not all technical writing is customer-facing-some technical writers work on internal documentation, such as capturing product requirements for developers. We welcome and encourage applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, marriage or civil partnership, pregnancy or maternity, religion or belief.For most companies, your technical writer will be the bridge between your product experts and your audience. We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, pension, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity package, in-house subsidised catering, support with relocation, a Cycle to Work scheme and free bike servicing, and social events. We encourage a healthy work/life balance and host a range of well-being activities, initiatives and sessions to support both mental and physical health. Well-being is a big focus at Frontier and we are continually evolving how we can support our staff. Frontier rewards this passion and determination by sharing in the company’s success and by supporting our teams to keep doing what they love. We love what we do, and we work hard to provide outstanding experiences for our player communities. We offer the chance to work with talented and passionate people, developing and publishing sophisticated and enduring games in a creative and collaborative environment.
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